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FAQ & Help

You have questions? We have the answers!
Here you will find everything you need to know for an unforgettable Stoneman MTB experience.

What phase of your bike tour are we talking about?

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We have answers to the topics...

Allgemeine Fragen rund um den Stoneman Arduenna

Schwierigkeit · Vorbereitung

How good do I have to be to ride the Stoneman Arduenna?

The Stoneman runs along a scenically beautiful route. The trail ...

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Etappenplanung · Tourplanung

Gold, silver or bronze? 1, 2 or 3 days?

Each Stoneman lasts from 1 to 3 days - we call it Gold, Silver and ...

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Saisonende · Saisonstart

When is the best time for the Stoneman?

The Stoneman season is deliberately set so that you can enjoy this ...

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Starterpaket · Starterpaketreservierung

Can I participate in the Stoneman Arduenna without a starter package?

We want you to have the best possible Stoneman experience! With the ...

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E-MTB · Ladestationen

Can I ride the Stoneman Arduenna with the E-MTB?

Each Stoneman stands for a carefully planned route that takes you along ...

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Guiding

Who is Roland Stauder?

As a former mountain bike pro, Roland looks back on an impressive ...

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Hike · Trailrunning · Wandern

Can I also run the Stoneman?

We always try to provide the perfect mountain bike experience. This of ...

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Fragen während der Planung Eures Bike-Trips

Wasser · Wasserstellen

Where can I find water points on the Stoneman Arduenna?

Sufficient water is the A&O for every Stoneman. Especially on hot ...

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Etappentour · Gepäcktransfer

Is there a luggage transfer at the Stoneman Arduenna?

At the Stoneman Arduenna, the luggage transfer is organized directly by ...

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Logis-Partner · Unterkunft

How do I find the right lodging partner for my stage?

Here you can find an overview of the lengths and climbs of the ...

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Etappentour · Sterntour

What is the best way to divide my stages at the Stoneman Arduenna?

Each Stoneman represents a perfectly designated circuit that highlights ...

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Saisonende · Saisonstart

When is the best time for the Stoneman?

The Stoneman season is deliberately set so that you can enjoy this ...

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Ausrüstung · Bike

Can I rent a bike on site?

If you do not have a suitable bike, you can of course also rent good ...

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Termine

Where can I find fellow riders to accompany me on my Stoneman?

The Stoneman is a unique experience whose breathtaking scenery is ...

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aktuelle Informationen · Saisonstart

How sure is it that the Stoneman Arduenna track will open at the announced start of the season?

The Stoneman is a natural experience and as such the influences of the ...

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Fragen rund um die Buchung

Logis-Partner · Unterkunft

How do I find the right lodging partner for my stage?

Here you can find an overview of the lengths and climbs of the ...

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Guiding · Termine

Can I book a guide for the Stoneman?

The Stoneman is optimally signposted and marked at all times. However, ...

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Logis-Partner · Pauschale

Can I book a package for the Stoneman?

The best way to do this is to contact die Tourismusagentur Ostbelgien ...

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Starterpaket-Service · Übernachtung

Do I have to stay with one of the lodging partners or can I book individually?

The Stoneman is a promise of quality - as such, our official lodging ...

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Starterpaketreservierung · Team-Anmeldung

What do I have to consider if I want to reserve starter packages as a team?

With its impressive backdrop, the Stoneman Arduenna offers perfect ...

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Starterpaket

Can I give away starter packages for the Stoneman Arduenna?

A gift certificate for a Stoneman is a guaranteed surprise for any ...

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Starterformular · Starterpaket

I entered the wrong information when reserving the starter package, what now?

No problem at all. You can change your reservation form by ...

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Letzte Fragen vor der Bike-Tour auf dem Stoneman

Checkliste · Vorbereitung

What should I have with me on my Stoneman tour?

"A minimum of equipment is strongly recommended. A replacemnt tube, ...

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Etappentour · Parken

Where can I park my car during my Stoneman tour?

The official start of your Stoneman will be at your lodging partner or ...

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Abholung · Starterpaket-Service

How does the process work with the starter package?

By making a reservation, we guarantee the availability of your starter ...

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Abholung · Finish · Starterpaket-Service

Where do I get the starter pack and my trophy?

You determine the start of your tour yourself: Either directly at your ...

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Unterwegs auf dem Stoneman Arduenna

Wasser · Wasserstellen

Where can I find water points on the Stoneman Arduenna?

Sufficient water is the A&O for every Stoneman. Especially on hot ...

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Beschilderung · GPX-Track

Do I need the GPX track?

On the Stoneman we do our best to keep the praised signposting complete ...

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Fully · Gravelbike · Hardtail

MTB Hardtail, -Fully or Gravel...?

The Stoneman Bike trails are basically designed for mountain bikes ...

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Beschilderung · Strecke

Is the route fully signposted?

The entire route of the Stoneman is extensively signposted. Before and ...

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E-MTB · Ladestationen

Can I ride the Stoneman Arduenna with the E-MTB?

Each Stoneman stands for a carefully planned route that takes you along ...

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Bike-Garage · Logis-Partner

Where can I store my bike at the lodging partner?

The Stoneman lodging partners are perfectly adapted to the needs of ...

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Fragen nach der Bike-Tour

Merchandise · Trikot

Can I try on the jersey or exchange it?

At the moment the jersey is exclusively available in our online shop, ...

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Finish · Starterkarte

Where do I show my complete starter card on Sundays and holidays?

Basically, the Stoneman starter card will be handed in where you ...

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Abholung · Finish · Starterpaket-Service

Where do I get the starter pack and my trophy?

You determine the start of your tour yourself: Either directly at your ...

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Finisher-Liste · Hero

My name is not on the finisher list, what now?

Usually, your lodging partner or the issuing office will finish the ...

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Finisher-Gutschein · Kontakt

I lost my jersey voucher, what now?

As a Stoneman finisher, you've earned the discount on your jersey ...

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Finisher · Finisher-Shop

Can I buy the trophy or stone separately?

You have truly earned your trophy! Don't worry - after the ...

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